Educating patients on how to navigate the billing process is essential in creating a positive patient financial experience. April 23-29 is patient experience week, and HealthLeaders is helping to ...

A new study from Stanford University, published Jan. 19 in Patient Education and Counseling, evaluates the effectiveness of patient mindset training on provider learning and behavior. Past research ...

Editor’s note: In April, Healthwise will be joining our healthcare colleagues at the 2023 HIMSS Global Health Conference in Chicago. Improving the patient experience is a topic that’s sure to spark ...

A new program at Pitt in the Institute for Bioethics aims to study and improve communication between patients and clinicians.

Patient testimonies have historically been left out of continuing medical education. In recent years, the Accreditation Council for Continuing Medical Education began to include patient perspectives ...

BJC is enhancing ED experiences by providing digital wait time updates and proactive communication to reduce patient frustration. Physician training must evolve. Healthcare leaders are pushing for ...

Experian Health today released its annual 2026 State of Patient Access Survey, revealing that while operational efficiencies ...

Recent studies, surveys, and HealthLeaders coverage highlight patient experience drawbacks for healthcare organizations. What are four things that detract from a positive patient experience at ...

As healthcare systems worldwide face a historic workforce shortage, Patient Ready has been named the #5 Most Innovative Company in Education by Fast Company for 2026. The recognition highlights ...

The newly developed curriculum provides a detailed exploration of core competencies required for the patient care ...

Her work reflects a philosophy that extends beyond routine care, focusing on how a person’s life will be affected by their ...