Health systems are investing heavily in the patient experience. At Springfield Clinic, that strategy is critical to continued sustainability in a complex market. Despite recent missteps by disruptors ...

Health systems rethink innovation by embedding hospital-based labs and competitions to empower frontline teams and improve patient care.

Patient engagement has matured from aspiration to necessity as precision medicine moves from laboratory concept to bedside. Cutting-edge therapies increasingly target narrowly defined genetic or ...

CommonSpirit uses a single source of truth for patient experience data to align leaders and improve care across ...

The Innovation Space at MaineHealth Pen Bay is helping staff turn practical ideas into meaningful improvements for patient ...

Every day, we see more headlines and examples highlighting the impact of artificial intelligence on our lives. The good news is that, in health care, AI is already having many significant positive ...

Electronic health records are evolving into dynamic systems that promote evidence-based decision-making, deepen clinical ...

Consumerization of health has been a key part of the discussion when it comes to patients’ wishes. To hit the mark, patients expect convenience and better understanding of their overall health using ...

Patient-Centered Oncology Care (PCOC) conference co-chairs Kathy Oubre, MS, and Davey Daniel, MD, explain how the event unites experts to explore evolving oncology care and patient-centered strategies ...

Her work reflects a philosophy that extends beyond routine care, focusing on how a person’s life will be affected by their ...

Medicare coverage influences commercial insurance and Medicaid. Many commercial insurers follow Medicare’s coverage decisions ...

You’ve probably heard the ads on TV or seen them in your social media feed: “Have you taken Medicine X and experienced symptoms of Y? You may be entitled to compensation! Just fill out this short ...