The American Hospital Association sent a letter to CMS urging it to reconsider developing a new patient experience survey for hospital outpatient surgical departments and ambulatory surgery centers.

The CMS Innovation Center plans to test two new models designed to improve patient engagement in their care decisions, the agency announced Thursday in a blog post. “HHS identifies the engagement of ...

CMS data reveals patient complaints against hospitals are rising sharply, illustrating oversight gaps and trust issues that demand CEO attention. Hospital leaders face a growing concern when it comes ...

Including a telephone component in Medicare Consumer Assessment of Healthcare Providers and Systems survey administration continues to be valuable because telephone responses comprise a substantial ...

The CMS said beneficiaries will see simpler, more flexible plan choices and better drug coverage as part of the changes.

According to recently released ratings by the Centers for Medicare & Medicaid Services, ECU Health Duplin Hospital has earned a five-star patient experience rating, underscoring the hospital's ...

Medicare Advantage beneficiaries faced longer hospital stays post–COVID-19, especially when discharged to skilled nursing facilities, due to reduced bed availability and administrative barriers. A ...

Twelve Illinois hospitals received the highest marks from the U.S. Centers for Medicare and Medicaid Services recently. Morsa Images Getty Images The U.S. Centers for Medicare and Medicaid Services ...