What to do when your AI answers go wrong

So, when your AI answers go wrong, I treat it like a customer harm event that just happens to start with a sentence. In a ...

Google’s AI answers are wrong 1 in 10 times — I looked closer and the real problem is even worse

Google’s AI Overviews are wrong about 10% of the time — but the bigger issue is how convincing those mistakes can be.
BGR

Bard, Google's New AI Chatbot, Gave The Wrong Answer In Its First Demo

Google's answer to ChatGPT gave...the wrong answer in its first demo. A few days ago, Google announced Bard, the company's own AI chatbot that it says will take on OpenAI's ChatGPT technology. Bard, ...
AOL

AI search engines are confidently wrong more than half the time when they cite sources, study finds

AI search engines have an accuracy issue, a study says. AI search engines have an accuracy issue when it comes to citing news articles. That's according to a study from The Tow Center for Digital ...
HUB

Teaching AI to admit uncertainty

In high-stakes situations like health care—or weeknight Jeopardy!—it can be safer to say "I don't know" than to answer incorrectly. Doctors, game show contestants, and standardized test-takers ...