In one of my recent writing training sessions, a participant bemoaned the amount of back-and-forth correspondence caused by her unclear emails. She worked at a major utility and was responsible for ...

Asking any of the popular chatbots to be more concise "dramatically impact[s] hallucination rates," according to a recent study. When users instruct the model to be concise in its explanation, it ends ...

It is hard to be clear. It is hard to be concise. It is hard to be compelling. It is really hard to be all three at the same time! For that important presentation, however, mastering the art of being ...